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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Angel Rivera

October 13, 2026

5 out of 5 rating by Angel Rivera
"Great service,great people, been with for years, Ms Karen is always very helpful and happy to help!!"
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Lorri Hemmen

October 9, 2026

5 out of 5 rating by Lorri Hemmen
"They work with you. An awesome crew.👍😃"
We responded:
"Lorri, thank you for the fantastic review! We’re always here to support you with your insurance needs in Radcliff. "
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I M

October 6, 2026

5 out of 5 rating by I M
"Been with them for years. Never had any problems with them. Their app is awesome because you can do all kinds of things on it from paying the bill, to filing a claim, to contacting them via text, or call, or email. All right from the app."
We responded:
"Thank you so much for the 5 stars, I! We truly appreciate your feedback and are always happy to help whenever you need us. "
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WaveRidin' Solo

October 5, 2026

5 out of 5 rating by WaveRidin' Solo
"A very knowledgable team that works with you to ensure you are getting quality service."
We responded:
"WaveRidin', thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Sonya Wright

October 1, 2026

5 out of 5 rating by Sonya Wright
"This Statefarm in radcliff is awesome. I have called and talked with karin about what i need and she is always there to help me."
We responded:
"Thank you for the amazing review, Sonya! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Donald Lucas

October 1, 2026

5 out of 5 rating by Donald Lucas
"Staff always great and friendly"
We responded:
"Donald, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Weeden Roberts

September 29, 2026

5 out of 5 rating by Weeden Roberts
"Problem free"
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Anita Lou

September 25, 2026

5 out of 5 rating by Anita Lou
"Mrs. Karen is the absolute best!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Raymond George

September 24, 2026

5 out of 5 rating by Raymond George
"Very friendly and pleasant to deal with!"
We responded:
"Hi Raymond, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Radcliff.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Jeff Springer "
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Lorena Simpson

September 24, 2026

5 out of 5 rating by Lorena Simpson
"Everyone is very friendly and helpful. They answer questions fully or connect you with someone who can. I have been with State Farm for many years and have been completely satisfied."
We responded:
"Lorena, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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meat loaf

September 23, 2026

5 out of 5 rating by meat loaf
"Great service...🫡"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Keith Hawthorne

September 22, 2026

5 out of 5 rating by Keith Hawthorne
"Been with this State Farm office since, I believe 2021. They’ve always been extremely helpful and have let me be flexible with my payments when times were hard. They always try their best to save you money and make sure you have what you need- especially Karen! She’s been amazing. :)"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Ric Mcgehee

September 22, 2026

5 out of 5 rating by Ric Mcgehee
"Everyone at state farm is aways willing to go the extra mile for thier client's"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Valerie Cohen

September 22, 2026

5 out of 5 rating by Valerie Cohen
"I originally went to State farm to get a we quote on car insurance but that didn't work out but Karen Keller explain the rental insurance program to me and I decided to come aboard with State farm in the on that area.. she's very informative customer service was great.. and I'm glad to start a business adventure with State Farm.."
We responded:
"Hi Valerie, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Jeff Springer, Your State Farm Agent "
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Cynthia Jacobi

September 18, 2026

5 out of 5 rating by Cynthia Jacobi
"Wonderful service!"
We responded:
"Thank you so much for the 5-star rating, Cynthia! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Jeff Springer "
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Via W

September 17, 2026

5 out of 5 rating by Via W
"Very kind staff!!!!"
We responded:
"Thank you for the 5-star review of Jeff Springer’s team - we really appreciate your kind words! "
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Sophia Rose

September 17, 2026

5 out of 5 rating by Sophia Rose
"The ladies are so sweet! You feel taken care of!"
We responded:
"Thanks so much for the amazing review, Sophia! We really appreciate your support here in Radcliff. Just reach out anytime if you need us - we’re here for you. "
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Linda Shaw

September 17, 2026

5 out of 5 rating by Linda Shaw
"It was great! Karen was very helpful!"
We responded:
"Linda, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Radcliff insurance team! - Your State Farm Agent, Jeff Springer "
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Shaun Dean

September 17, 2026

5 out of 5 rating by Shaun Dean
"Best insurance company I’ve been to"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Christina Swimm

September 15, 2026

5 out of 5 rating by Christina Swimm
"I love my state farm office and have been with them for years the agent has changed a time or two but what keeps me there is Mrs. Karen and the office staff. They are the best"
We responded:
"Thank you for the 5-star review, Christina! We’re proud to serve the Radcliff community and truly appreciate your support. "
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Tammie Smith

September 3, 2026

5 out of 5 rating by Tammie Smith
"We love Karen pierce she's fantastic we love state farm insurance!"
We responded:
"Thank you for the 5-star review of Jeff Springer’s team - we really appreciate your kind words! "
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Michael Wenk

September 3, 2026

5 out of 5 rating by Michael Wenk
"Karen(1st desk on the left) has always been courteous and respectful. She is very knowledgeable and has always answered our questions pertaining to our insurance. We have never felt rushed and it’s always a pleasure talking with her."
We responded:
"Michael, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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David Kennedy

September 3, 2026

5 out of 5 rating by David Kennedy
"Always friendly, treated like family, and great customer service."
We responded:
"Thanks so much for the amazing review, David! We really appreciate your support here in Radcliff. Just reach out anytime if you need us - we’re here for you. "
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Karen Ramsey

September 1, 2026

5 out of 5 rating by Karen Ramsey
"Karen Keller was Awesome! She was very knowledgeable and knows the business. Beyond friendly and very easy to talk with. I'm so glad I made the phone call."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Norma Ferreira

August 26, 2026

5 out of 5 rating by Norma Ferreira
"Always friendly when I call."
We responded:
"Norma, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Radcliff. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Jeff Springer and Team "